Support

You need help, we are happy to help you. If you have any questions or problems, you can use our customer portal, accessible at the following website:

https://portal.final-frontier.net

You need to create a support ticket at this site, we will help you as soon as possible. If you do not have a login yet, you can create a login here.

We strive to answer or solve your questions the same day. Tickets are also read outside office hours and are dealt with depending on the urgency and support contracts.

You can indicate what your question is or problem is about. Please describe clearly: Better a little too much information than too little. You can also add a screenshot to the ticket, for more information.

Some other information that could be of interest to us to help you quickly:

– What is it about? which server do you use? Which account name?
– Since when does the problem occur?
– Are you getting error messages, codes etc.?
– Is the problem continuous?
– Is the problem reproducible?

You can also contact us if you have sales or invoicing questions, please go to the customer portal  here.